Use Themed Calendars as a Strategic Marketing Asset

In a digital world cluttered with text messages, pop-up ads, and spam, sometimes paper products hit the sweet spot when it comes to organization.

As the end of the year approaches, client and employee gifts may be on your to-do list. Themed calendars are a clever marketing asset that can serve as a unique token of gratitude.

Calendars are practical for everyone, offering branded staying power while conveying your business goals in a way that’s customized to the interests of your audience.

Looking for a few creative ideas? Here are three strategies to capture unique calendar themes.

1. Identify Your Goals.

Each company has its own high-profile days.

Whether you run a real estate company, a chiropractic clinic, or a financial consulting firm, there is a calendar theme that can be tailored to your needs. Start your design by identifying your goals. Do you want to generate more end-of-year orders? Keep employees on track for milestone deadlines? Sell more gym memberships?

Specify concrete goals you want to achieve and tie them to graphics or promotional themes that will build momentum for your business.

2. Schedule Your Promotions.

Did you know one of the busiest days for Papa Murphy’s Take-and-Bake pizzas is Valentine’s Day?

Each year on February 14, the company generates tons of sales from heart-shaped pizzas and s’more dessert delights. The key? Combining deliberate calendar planning with irresistible product promotions.

Every business has crazy seasons and slow seasons, and planning ahead can provide strategic opportunity to offset these challenges. Do you traditionally see a slump or spike in your business during critical months? Call these out in your calendar by placing special promotions in the calendar, or prepping team members with personalized perks or reminders within your calendar design.

Whether it’s the biggest sales day for local bakeries or the top period when shipping companies miss their delivery guarantees, highlighting seasonal trends can set you up for success.

3. Combine Calendars with Loyalty Incentives.

Rewards programs, freebies, and giveaways always make customers feel special.

Did you know eight out of 10 U.S. consumers own at least one giveaway item, and 60 percent of people who receive a promotional gift keep it for up to two years? Consider coordinating your calendars with themed swag or surprise incentives to keep loyalty levels high while generating significant growth.

According to the 2018 Trust Barometer report, over time, returning clients spend 67% more than new customers. Research estimates that a 5% increase in customer retention can increase a company’s profitability by 75%!

365 Days of Exposure

Calendars come in many formats: desktop, magnet, peel and stick, or even posters.

Want to find just the right product for your needs? From triangular desk calendars to transparent covers, we are happy to help you design the perfect promotional calendar. Keep your audience engaged with 365 days of exposure for your business!

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5 Smart Strategies for Fantastic Font Selection

Want to win in print? Let’s talk text.

While fonts are a crucial part of one’s design, often fonts are given merely a passing thought. However, good typography expresses personality, increases readability, and displays professionalism, ensuring your print ad delivers the right message in just the right tone.

Fonts can mark a clear difference between a piece that is awkward and amateur versus one that is sleek and professional. Don’t fast-forward through this crucial element in your project design!

Increase the Impact of Your Print Piece with the Right Font

Here are five things marketers should take into consideration when choosing the right font.

1. Readability

The most critical factor in font selection is readability.

If people struggle to read your text, they’ll probably pass on your business. Remember, script or decorative fonts are usually more challenging to read, especially in large blocks. Increasing font size and spacing between lines increases readability, whether you use simple or decorative fonts. If you aren’t sure of the best format, try several drafts and poll friends to get an objective viewpoint.

2. Instant Impact

Design, including fonts, is key to a consumer’s brand assessment.

Did you know that 72% of consumers say packaging design definitively influences their purchases? Using multiple fonts can enhance your message and captivate consumers, but don’t get carried away.

Choose fonts that compliment rather than compete with each other. Try a decorative font for a logo and a traditional font for the body copy. Or try a large, bold headline with a subtle script tagline. Logo fonts should act as an accent piece to reflect your company’s personality but use these fonts sparingly in other copy.

3. Emotional Connection

The height, curves, or angles of lines can resonate with consumers in ways you might not expect.

Take the New York Times, for example. This media giant has tried several times since 2003 to change its font and modernize its image. Each time, the paper received backlash from readers who felt upended at the deviation from what they had known and loved.

Over time, your font can become as much a part of your brand as your tagline or logo. Make an enduring, sustainable choice, and you may be surprised how it takes on a life of its own!

4. Target Demographic

To really hit home, remember your font should immediately click with your target audience.

For example, a stodgy, narrow font may work well for a cigar box but would seem clumsy for a children’s playground carnival. When beginning a project, ask yourself, “where and how will consumers read this information?” Aim for the customer, and you’ll find greater success.

5. Brand Goals

What is the overall image you want to project? Fun and playful or sleek and simple?

If you’re looking for something traditional, formal, or elegant, a serif font is usually best. If you’re aiming for a modern, sharp, or minimalist look, try sans-serifs.

From Font to Fantastic

Fonts choices have a subconscious impact on how customers process and receive your message.

Push yourself to think contextually when it comes to fonts, seeking out those that will best connect to the culture, age, or the location of people you are trying to reach. Carefully attending to these details can make a difference that lasts for decades!

Three Fantastic Print Ads (and how to make yours more memorable)

Does your brain ever feel tired? Some days, that’s probably due to information overload.

According to ad agency Red Crow Marketing, the average person living in the city 30 years ago saw up to 2,000 ad messages a day. Today, experts estimate we are exposed to over 5,000 brands per day (though research suggests only three percent of ads make a lasting impression).

Want to increase exposure and impact for your marketing messages?

To stick with viewers, your print ads need to be creative and clear! Here are three compelling print ad examples, with a few insights into what makes them so great.

A Better Job is Waiting

Created by Joe Public United, this print campaign for a job portal aims to motivate people to stop slogging it out in a job they don’t like. Smartly retouched photos show bored workers at their desks, workers who sat still for so long that mold started growing on their bodies.

Need the motivation to break out of your slump? There’s nothing like spiders building webs in your hair (while you play computer solitaire) to kick your complacent butt into gear.

The Secret to Success: This ad is powerful because it resonates with the job portal’s target customers in a way that elicits extreme emotion (i.e., dismay or disgust). Move your prospects forward with messages that ring true and deliver a message that is personally meaningful to your viewers.

You Eat What You Touch

Love dogs? You might feel a little less inclined after viewing this ad.

This unconventional ad shaped a pet Pug into a perfect replica of a loaf of bread on a cutting board to stress the importance of using soap. Something about fuzzy bread just makes a viewer shudder (while immediately taking action with good hygiene).

The Secret to Success: This ad is impossible to ignore because the visual is surprising and memorable. Viewers have to look twice to find the Pug on the cutting board, and once the image hits home, the message does too. Humor is linked to higher recall and increased sharing, and funny brands are seen as more relatable, human, and trustworthy. Have fun and make people laugh with your surprising, memorable print ads!

Neighbors

In 2010, FedEx wanted to display the accessibility of its global shipping options.

A rustic map of North and South America showed a man reaching out of a window near Florida to hand a Fed Ex box across the ocean to a woman reaching out her window in Brazil. DDB Brazil used a simple visual to convince viewers that sending a package to another country takes as little time as it would to place it in the hands of a neighbor.

The Secret to Success: By using a map of Brazil as well as an easy-to-understand visual concept, DDB was able to tap into the needs and desires of its local market. When crafting your ad, look to clearly communicate how your product or service fits into consumers’ lives or work, and how it can make them better, happier, and more fulfilled.

Tactile, Memorable Print

Print is tactile. Use this to your advantage by creating ads that are relatable, memorable, and clear. Increasing print engagement will help your advertising break through the clutter of not only the hundreds of ads people see each day but the thousands of brands that are competing for your customer’s attention.

5 Tips to Keep Your Design Project On Time and Under Budget

Ready to launch out with a new ad campaign but nervous about keeping the project below budget?

Not all projects are smooth sailing. Sometimes things go wrong, and your expenses can spiral out of control quickly.

Here are five tips to keep your next project on track and on budget:

1. Ask Questions Upfront

When partnering with a design professional, be sure to clarify the contract up front.

Will you be paying a project fee or an hourly rate? What services are included in this fee? Clarify how long the project will take, how often you’ll get to review the work, and how many revisions are allowed in this agreement.

2. Plot Your Course Early

Involve your design professional in your brainstorming as early as possible.

Designing one piece can have a quick turnaround, but re-branding or crafting large-scale exhibit pieces can take months, especially if there is confusion about the parameters or design presets for a particular project.

One costly mistake is to change directions midstream, so start conversations early to help your design professional take a big-picture run at your project to manage it in the most efficient, cost-effective way.

3. Assemble All the Elements

Attend to the precise details of copy, timeline, and photography at the get-go, and be sure these elements have been given a green light by those in authority before the project commences.

Your project will involve many pieces, and when they are aligned from the start it will allow your design dollars to be maximized with fewer delays. While you may not have precise details ironed out, clarifying project parameters is key in finishing on time and on budget!

4. Schedule Regular Updates

It’s imperative that both the client and the design professionals are tracking with the same timeline as a project progresses.

Who will handle this communication and how often will it take place? Will you use e-mail, phone calls, or face-to-face meetings? Ongoing communication is essential for success.

5. Allow For Margin

To keep a project on budget, it’s essential to create margin so deadlines don’t get tight.

Every project has hiccups, so it’s best to allow a little padding as you build a realistic timeline. For example, if the printer needs eight days to deliver a piece, schedule at least 11 days so you’re guaranteed a smooth outcome.

How Much Should I Budget?

Ready to get started on your next design? Here are five basic steps for planning your budget:

  1. Estimate your monthly income
  2. List your fixed design expenses
  3. List your variable design expenses
  4. Anticipate your one-time design expenses
  5. Create the budget

Online budget planners can also be helpful for estimating your costs.

Better Together

Want to save on time, labor, or unnecessary stress?

Whether its exceptional-value graphic design or full-service printing, our capable team is dedicated to providing you with prompt, knowledgeable, one-on-one service, and carefully printed materials you can be proud of. We’re here to make things flow as smoothly as possible!

A Beginner’s Guide to Correct Printing Resolution

Design resolution refers to the sharpness and detail of images, and print resolution is measured in DPI, or dots per inch. Quite simply, the more dots of ink that are printed per inch, the higher the resolution, sharpness, and quality you will find in an image. High-quality images are stunning, seeming to leap off the page, while low-quality images look fuzzy, indistinct, and very unprofessional.

Looking for a beginner’s guide to get the best possible outcome in your design and print? Here are a few basics on proper print resolution:

Go Big (But Not Too Big)

When you’re creating your source image (the image you want to be printed), make sure it has a suitable resolution.

The higher the DPI, the better the image quality. But don’t go too big – higher resolution images can create larger file sizes. For printed pieces, the ideal resolution is 300 DPI for images at the final printed size.

If you’re taking pictures from a digital camera for your project, its best to set your camera to the highest resolution setting. You can always “scale down” the resolution on an image later (but you can never scale a poor resolution up). Also, remember that a large file size does not necessarily mean the file itself has a high resolution. The best way to be sure your file is at least 300 DPI is to go into the image information and double check.

Avoid Website Images

Web images are created digitally from electronic pixels.

Pixels are box-shaped units of colors that join to create visually recognizable images. The resolution of web images is usually around 72 PPI (pixels per inch), which works well digitally since these images take less storage space and load quickly on screens. However, this lack of detail causes images to look jagged or blurry when printed on commercial presses.

To get the best quality design for print, make sure source photos are coming in at 300 DPI, and use design programs like Adobe InDesign or Illustrator to handle text and create vector logos and other design elements.

Zoom in or Adjust Proportions

When working with your design, remember your screen resolution may not accurately reflect your image resolution because monitor displays usually have about 72 to 116 pixels per inch.

To accurately view the print resolution of your image, zoom in to 300-400%, and observe the quality of your project.

Also, image resolution is directly and inversely proportional to an image’s physical size. When you increase the resolution of an image, it reduces in physical size. When you physically enlarge an image, it lowers in resolution. This means you cannot make a 72 DPI image 300 DPI by dragging it up in size.

Resolve to Finish Well

By understanding the basics of print resolution, you can avoid unnecessary headaches and ensure your job is done on time and looks great.

Have any questions? Call today; we’re always happy to help!

8

How to Sell Your Brand Through Story

Have you ever been introduced to an overly chatty person?

They pause briefly to learn your name, then launch into an extended monologue about their life and interests. After finally “escaping” the interlude, you realize they didn’t ask you a single question.

When you meet someone like this, does it raise a red flag?

This pushy demeanor causes you to lose trust in their entire character. The same can be true in marketing when companies spend too much time talking about themselves instead of authentically connecting with consumers. Without building adequate rapport, marketers prematurely oversell or repel prospects for good.

How can you avoid this mistake? By building connections through story.

The Human to Human Connection

Building brand stories sets buyers at ease and creates the best possible customer experience.

Today’s consumers prefer an increasingly personalized experience, and sharing your brand through story is one of the best ways to build relationships. Brand stories offer a friendly introduction to your company, building trust with a generation that craves distinct, authentic connections.

Many companies don’t think of themselves as a brand or believe they have a story to tell. And that’s just not the case! A brand story isn’t simply a chronological account of your history, it’s a portrait of who you are. Your brand story consists of:

  • What your brand says about itself
  • What your brand does in the world
  • What others believe and say about your brand
  • How people interact with your brand

Here’s an example of one business bringing their story to life:

Chipotle’s Mexican Grill is a brand known for serving “food with integrity.” Chipotle has labeled itself “as real as it gets,” using only 51 ingredients and no heat lamps, freezers, or microwaves. A recent print ad included the line: “For real foods. For real actions. For real change.”

Chipotle seeks to fulfill people’s desire for clean eating and to change the way people think about fast food. The core of this ethos includes respect for farmers, animals, and the environment, and transparent displays of ingredients and producers on every menu. Tipping toward satire, the brand’s recent 51 ingredient billboard campaign featured this phrase: The only ingredient that’s too hard to pronounce at Chipotle is “Chipotle.”

Finding Connection

On a neural level, the brain actually “feels” a story.

Story-based communication brings greater comprehension and allows your listeners to grow in confidence and receptivity because people buy in to what they trust!

To create meaningful customer connections, begin by intentionally discovering who you are talking to and deliver the message your audience wants or needs to engage with.

Build a narrative that is captivating, concise, consistent, and conversational. Then do your best to share this everywhere! Think of your brand story as a steady IV drip of content, delivered to multiple audiences, over many years, in a variety of formats.

Whether it involves large-scale displays, mounted core values, or social media content, ensure your story stays consistent across mediums. Keeping attributes simple and clear will allow consumers to recognize you in every setting and to feel at home with all that your brand stands for.

Bring Your Story to Life

Stories make life interesting because they fulfill curiosity and craving in every person.

Telling your brand story is mission-critical in forging relationships with a generation that desires to buy into more than just a product, but into a narrative that gives meaning and pleasure to their daily lives.

How to Win Over Millennials with Effective Print Marketing

Millennials and their Gen Z siblings are the first truly digital generations, some learning to swipe a screen before they could wipe their own faces!

Millennials are a particularly powerful bunch, currently holding more spending power than Baby Boomers. By 2020, this group will have a collective spending power of $1.4 trillion. What does this look like in a daily snapshot?

  • More than nine in ten millennials own smartphones, and 90% of millennials have at least one social media profile. Of that majority, 52% are active on 5 or more social media sites
  • Millennials make up 58% of mobile shoppers and are 2.5 times more likely than the average shopper to be influenced by a mobile app.
  • 73% of online millennials believe that internet has been mostly a good thing for society, and they certainly believe their gadgets bring personal benefits: 53% of Millennials said they would rather give up their sense of smell than their technology!
  • While young people love being online, they don’t go there to read ads. In fact, YouTube recently hit upon the idea of six-second ads as a way to try and keep fidgety viewers watching.

While online presence can build your brand and increase your web traffic, businesses are finding their digital marketing campaigns are easily lost in the shuffle of online noise. Print is gaining influence each year, with direct mail alone showing strong results among millennials:

  • 92% are influenced to make a purchase by direct mail.
  • 90% said they would prefer direct mail over email.
  • 90% think direct mail advertising is reliable.
  • 73% use direct mail coupons when making purchases.
  • 63% responded to a direct mail piece to make a purchase.

Corner Younger Markets

When you want to reach new generations through print marketing, here are three ways to make your message more effective.

1. Keep it short and sweet.

Young people want answers fast, so keep ads quick and to the point.

Avoid long advertisements, and think about ways to increase visibility. Here’s one inspiring example:

Reddit currently has over 1 billion unique visitors per month, but at its conception, the company only had a small advertising budget of $500. Faced with limited options, its founders turned to stickers. Everywhere they traveled, they put stickers on posts and signs. They even gave them out to people with the request to “please sticker responsibly.” The sticker campaign paid off and later led to other grassroots campaigns that helped make Reddit enormously successful.

2. Use social proof.

Need an accurate answer?

Phone a friend or poll the audience! Millennials and teens trust friends, family, and testimonies more than the company they’re buying from, so incorporate reviews and user content in your ads to demonstrate why other others love your product. Use quotes, pictures, or user benefits others have realized, and you will easily gain influence.

3. Make it tech-friendly.

Use your company website in all print advertising, and consider adding QR codes and scannable coupons to increase digital and offline connections.

Use pictures of people using your products with links to unique online landing pages so you can better track your results. Make it easy for people to access your company online, and your sales will see an immediate boost.

Print to Win

In an ever-changing world, effective companies must learn to translate their products and values to a new demographic.

Be intentional through print, and you will cut through the clutter today.

Increase Sales Through Authentic Marketing

Authenticity is a hot word in business.

Today’s consumers don’t want to be told how to think or what to do. Instead, they want businesses that inspire them, and customers are demanding greater purity and consistency in the products, messages, and values a company represents.

What is Authenticity?

Some define authenticity as being consistent in word and deed or having a fundamental character that doesn’t change based on circumstance.

Inauthentic companies may come across as artificial, timid, fake, or gimmicky, while words associated with professional authenticity might include transparent, original, boldly unapologetic, legitimate, or truthful.

Authentic brands are those that stay true to who they are, what they do, and who they serve. This means that, in an age of unprecedented consumer empowerment, understanding your customers and what they expect from you is critical.

But in crafting authenticity in marketing, entrepreneurs should understand that the meaning of the word authenticity can vary based on customer expectations.

Authenticity Translated: Two Interpretations

Consider the restaurant industry in New York.

Two fan favorites in this scene include DiFara’s Pizza in Brooklyn and Blue Hill in Greenwich Village. Both are lauded as “authentic.” DiFara’s reviewers rave that this pizzeria is as “authentic as they come,” while Blue Hill at Stone Barn is hailed as “an authentic Hudson Valley culinary experience.”

What does this actually mean?

Translation 1: In this genre of authentic companies, a product or brand perfectly conforms to the original.

DiFara’s matches the expectations a customer might have for a “classic” Italian pizzeria experience. The pizzaiolo at DiFara’s, Domenic DeMarco, immigrated to the U.S. from a small town near Naples and has been making traditional thin-crust pizzas in Brooklyn since 1964.

Translation 2: Blue Hill offers farm-to-table ingredients with a focus on creating sustainable food systems.

Here authenticity is assigned to a company that offers products or experiences that adhere to the core beliefs or values of the customer served, whether the value is for transparent leadership, unpolluted products, or a desire for excellence. (Think the Honest Company, Apple, or Yeti, for example.)

Which Strategy Should You Pursue?

According to four studies reported by the Harvard Business Review, authentically conforming to a category (see Translation 1) might lead to higher social evaluations (like 5-star ratings) but might not increase a consumer’s willingness to pay more.

This can bring tangible benefits: research shows that even a 1-star increase in Yelp reviews may bring a 5-9% increase in revenues.

On the other hand, authenticity adhering to customer core beliefs (see Translation 2) might persuade consumers to pay more for those products.

How does this affect your business? Researchers said this:

“Managers should consider these patterns as they attempt to appeal to customers. Rather than assuming that any mention of authenticity leads to a better reputation or more revenue (or both), managers might do well to think carefully about what kind of authenticity their organization expresses. For organizations that convey authenticity because they exemplify a specific category or genre, they might focus on generating value by winning higher star ratings – which can increase sales traffic – rather than attempting to charge more for products or services . . . Organizations that evoke authenticity by adhering to their core beliefs might benefit more from charging a premium for products and services to a more selective set of customers.”

Want to win at authenticity? You will be wise to choose the best way to meet customer expectations, ensuring each message you send is genuine and in line with your brand principles.

Don’t just claim to be authentic, choose a strategy to pursue it. Then live up to this vision by giving your very best!

Four Ways to Track Your Print Marketing

When you call someone on the phone, are you glad when they pick up? If you had to pay for each call, would you be especially glad when they picked up?

Marketing is essentially a call to your customers, a financial investment you make in hopes that people will “pick up.”

And print is one of the best mediums for engaging your audience.

Direct mail response rates for print are much higher than e-mail response rates (4.4% versus 0.12%). 60% of consumers said receiving and handling tangible objects leaves a lasting mental impression on them. And 57% of people say they feel more valued when they receive print marketing from brands.

When you place a call, are your customers picking up?

When you send advertising through print, you’ll have a better estimate if you are tracking responses. Every business using print marketing needs an effective testing system. Tracking your marketing will help you answer two questions:

  • Are your marketing dollars resulting in leads or conversions?
  • What specific parts of your marketing are responsible for prospect visits or sales revenue?

Four Ways to Track Your Print Marketing

Here are four ways to find out:

1. Unique Promo Codes

Promo codes are like hashtags, but better.

They are fun, expressive, and they bring tangible savings to your clients. Offer distinct coupon codes in print pieces you want to test, and be sure the call to action is strong and clear (e.g., “Get 25% off patio decor by presenting this card in stores or using the code ‘LOVE25PATIO’). If your customer uses the code, you’ll know they’ve responded.

2. QR Codes

How do you build bridges between digital and print advertising?

One easy technique is to include a QR code to drive traffic to your landing page. By adding these handy tools to your flyers, postcards, or brochures, you can track relevant info while storing data, location, and text. You can also experiment with social media hashtags to track success and increase online engagement.

3. Distinct Online Landing Pages

Online landing pages can be created specifically for promotion through your print ad (for example, see Uber’s landing page targeting new riders here).

While your website homepage typically offers an introduction to your business, a promotional landing page:

  • Is designed to receive traffic from specific sources
  • Prompts visitors to take one well-defined action
  • Stays focused on a single topic or offer
  • Omits or downplays site navigation options

Beyond narrow landing pages, you can also record general web traffic during a campaign to note whether a spike in visits may indicate a particular ad’s effectiveness.

4. Asking Customers

Want to know what’s on their mind? Ask them!

While you may not be able to connect with every customer, take time to ask new clients how they heard about your business. Speak with people face-to-face and you may gain insight into their motivations, frustrations, or preferred benefits.

Also consider adding a drop-down element to your website to ask how customers were introduced to your business (direct mail, word-of-mouth, social media, etc). Finally, including a unique “point of contact” email address or phone number (specific to the campaign) on your print materials to make response tracking easier.

Record and Recalibrate

From big business to small firms, every business using print should track and recalibrate based on results.

Print ads are more compelling when they use clear calls to action and high-quality pieces. Ready to set up a campaign with distinct tracking points? We’re happy to help if you have questions!

Use Emotional Marketing to Win Customers

In 2014, an animated film titled “Super Amma” was created to teach mothers in rural India the importance of consistent hand-washing.

Because families had no running water (and typically only used soap when dirt was visible), changing mindsets was a daunting task. The solution? Health officials put together an inspirational animated film starring “Super Amma,” a mother who loved and cared for her son, eventually helping him grow up to become a doctor.

Dubbed “an extraordinary tale of an ordinary mother,” Super Amma used the powerful appeal of a nurturing mother to forge an emotional connection between regular handwashing and a mom’s desire to care for her children. Initially rolled out in 14 villages, the results were better than expected. Six months after the first campaign, 37% of families were regularly washing their hands with soap.

Emotional Connection Rules All

All of us understand the power of emotions.

They drive us to pursue dreams, keep us from making destructive choices, and can easily nudge us in a particular direction when we make decisions.

Marketers can use emotions like vital arrows when advertising a particular product or service. But to build an emotional connection with your audience, you need to understand what’s motivating your buyers. What are they hoping to achieve? What feelings are they searching for with your product or service?

According to MEG research, there are three key motivators that affect most buyers: trust, confidence, and empathy. How could you use one or two of these emotional triggers to move your core buyers?

Emotional Trigger: Trust.

Move Customer to Believe: “Acme Company is a company I can depend on. I trust that they’ll do what I say.”

Trust is a powerful motivator! Share hard facts, testimonials, stories, and convincing benefits to show prospects that placing their confidence in you is a worthwhile decision.

Slogan example: “You’re in good hands with Allstate.”

Emotional Trigger: Confidence.

Move Customer to Believe: “I have confidence that Acme Company has the expertise to meet my needs and the tools to do it with excellence.”

When seeking to sell a product or service, your goal is to convince buyers that your marketing claim is credible and so is your company. Move prospects from believing that your product brings results to believing it can bring results for THEM.

Slogan example: “Stronger hair, stronger you. For hair that shines with all its strength.” (Garnier)

Emotional Trigger: Empathy.

Move Customer to Believe: “Acme Company understands my present situation, and is there to walk me through purchasing decisions and service support after I make a commitment.”

It’s not about you, it’s about THEM. To make lasting emotional connections with customers, show that you understand where they are coming from and demonstrate how what you offer solves their problem.

Slogan example: “Make quitting suck less.” (Nicorette nicotine replacement therapy products.)

Use Print to Get to the Heart

Statistics show that emotional marketing campaigns are nearly twice as effective as those that have a rational focus, and print ads that generate an emotional response outperform other ads by a factor of 2-to-1.

When you recognize the key motivators of your audience, identify similarities among those who respond to your brand and speak to their desired emotional benefit.

By getting to the heart of your audience (causing prospects to buy-in to more than just the logical “result” of your product) you go from simply conveying a message to evoking a response.